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ComplyDog Help Desk

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Getting Started

Articles to help you get your compliance portal up and running.

How do I contact customer support?

To contact us, click the top-right Submit a help request button. Our support hours are Monday - Friday, 9 a.m. - 5 p.m. CST, excluding US holidays. We usually respond to support tickets within a f...
How do I add a custom domain for my compliance portal?

Every ComplyDog compliance portal comes with a default domain hosted on https://comply.dog. To use a custom domain instead, follow the instructions below: From your ComplyDog admin dashboard, click...
How do I update the text or language in my compliance portal?

Every piece of text in your compliance portal and cookie widget is customizable. To update text, visit your ComplyDog company and click Edit Company > General > Advanced > Translations > Edit Trans...
Can I still automate DPA signature requests even if ComplyDog does not support my eSignature software?

Although ComplyDog integrates with Docusign and Dropbox Sign to automate DPA signature requests from your prospects, it is possible to use your own eSignature provider by performing a workaround. T...
How can I customize the styles and layout of my compliance portal?

Basic customization To edit basic elements such as colors and fonts, go to Edit Company > General > Branding > Colors and Styles. From there you can modify the values to match your brand. See the i...
Does ComplyDog provide me with a Data Processing Agreement (DPA)?

Many ComplyDog customers provide their own data processing agreements (DPAs), but this standard DPA template from GDPR.eu can serve as a useful starting point. As an example, you may review the DPA...
How many companies can I add?

Each ComplyDog account can add a maximum of 5 companies.